Frequently Asked Questions
Question: Is there a delivery fee for your service?
Answer: No, you will only be charged the exact price of your groceries.
Question: What forms of payment are accepted for groceries?
Answer: We accept cash, check, Credit and Debit Cards, and Paypal.
Checks should be made out to James Nielsen.
Paypal account is paypal.me/wenini.
Question: Where do you shop for groceries?
Answer: We shop at Safeway in Pacific Grove, Trader Joe's in Pacific Grove, and Whole Foods at Del Monte Center.
Question: Where will you leave my groceries?
Answer: We will leave your groceries at an agreed upon location, typically outside your door.
Question: May I submit my order by phone or email instead of using the form?
Answer: While we prefer to receive orders via the online form, you may call us at (555-555-5555), if you would prefer.
Question: Will you take my reusable grocery bags?
Answer: Due to health concerns all groceries will be delivered in paper or plastic bags from the grocery store
Question: What Zip Codes do you guys deliver to?
Answer: We currently serve citizens living in the 93921 (Carmel by the Sea), 93953 (Pebble Beach), and 93950 (Pacific Grove) zip codes. We hope to expand our service area in the future.
Question: Are you able to deliver wine or liquor?
Answer: No, we are under the age of 21 and cannot purchase nor deliver alcohol.